Shipping Policy for ShopBinaa
(Effective Date: January 7, 2025)

At ShopBinaa, we are committed to providing a smooth and reliable shipping experience for all our customers. This Shipping Policy outlines the terms and conditions for the delivery of products purchased through shopbinaa.com. By placing an order, you agree to the terms detailed in this policy.

1. Shipping Locations

  • We currently ship to all locations within the United States.
  • International shipping is not available at this time.

2. Shipping Methods and Costs

  • Shipping options and costs are calculated at checkout based on the delivery address and selected shipping method.
  • Available shipping methods include:
    • Standard Shipping: Estimated delivery in 5-7 business days.
    • Expedited Shipping: Estimated delivery in 2-3 business days.
    • Overnight Shipping: Delivery within 1 business day.

Shipping times are estimates and may vary depending on your location and external factors.

3. Order Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

4. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • Use the tracking number to monitor the status of your shipment via the carrier’s website.

5. Delivery Issues

If you experience any issues with delivery:

  • Verify the shipping address provided during checkout.
  • Contact the shipping carrier directly with your tracking number for detailed updates.
  • If the issue persists, reach out to us at info@shopbinaa.com or (978) 425-5370 for further assistance.

6. Shipping Delays

  • While we strive to deliver your order promptly, unforeseen delays (e.g., weather conditions, carrier issues, or high seasonal demand) may occur.
  • ShopBinaa is not responsible for delays caused by shipping carriers but will assist in resolving issues when possible.

7. Undeliverable Packages

  • If a package is returned to ShopBinaa due to an incorrect address or failed delivery attempts, we will notify you to arrange reshipping. Additional shipping fees may apply.

8. Damaged or Lost Packages

  • If your package arrives damaged or is lost during transit, please contact us immediately at info@shopbinaa.com with:
    • Your order number.
    • Photos of the damaged packaging or items (if applicable).
  • We will work with the carrier to resolve the issue and, if necessary, provide a replacement or refund.

9. Free Shipping Offers

  • ShopBinaa may occasionally provide free shipping promotions.
  • Free shipping eligibility will be clearly stated in the promotion details, typically based on order value or product selection.

10. Changes to the Shipping Policy

ShopBinaa reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with the effective date.

11. Contact Us

For any questions or concerns about shipping, please contact us:

  • Email: info@shopbinaa.com
  • Phone: (978) 425-5370
  • Address: 32 Harvard Rd, Shirley, Massachusetts